Fairchild Club Forum

> From: Yahoo! Groups
> Date: January 31, 2009 9:28:23 AM MST
> To: Dan Casali
> Subject: Re: (KMM142335838V19274L0KM)
> Reply-To: Yahoo! Groups
>
> Hello Dan,
>
> Thank you for writing to Yahoo! Groups.
>
> I apologize for the difficulties you are experiencing in Yahoo!
> Groups.
>
>
> Dan, the engineers have tried once, so far to repair the search engine
> in your Group.
>
> I have passed on the information, that it is still not fixed, to our
> Product Team who is investigating the issue. Our goal is to resolve
> the
> issue as quickly as possible, however at this time I don't have
> details
> to provide you as to when we will expect to have the issue resolved.
> We
> will continue to investigate until we are able to identify the cause.
>
> Please contact me again if you have any further questions or concerns
> while we work to resolve your concern.
>
> Again, I apologize for any inconvenience this issue has caused. If
> you
> have any questions or concerns, please feel free to contact us back.
> We're always more than happy to help and we appreciate all feedback
> that
> helps us identify ways to constantly maintain and improve our
> services.
>
>
> Thank you again for contacting Yahoo! Groups.
>
> Regards,
>
> Eric
>
> Yahoo! Groups Customer Care
>
> For assistance with all Yahoo! services, please visit:
>
> http://help.yahoo.com/
>
> New and Improved Yahoo! Mail - better than ever!
>
>
>
>
>
>
>
> Original Message Follows:
> -------------------------
>
> It is now January 29th, and the reported problem persists. Is ANYTHING
> being done???
>
> Please advise. The natives are restless...
>
> Dan Casali
>
>
> On Jan 12, 2009, at 9:50 PM, Yahoo! Groups wrote:
>
>> Hello Dan,
>>
>> Thank you for writing to Yahoo! Groups.
>>
>> We understand that you are experiencing a search issue within your
>> Yahoo! group "fairchildclub". We are aware of the situation and our
>> Engineers are further investigating the cause. We apologize for any
>> inconvenience.
>>
>> We have escalated your case to the proper team and understand from
>> them
>> that they should have a fix shortly. We apologize for any
>> inconvenience
>> this has caused you and appreciate your patience.
>>
>> If you have any other questions or concerns, please feel free to
>> contact
>> us back. We're always more than happy to help and we appreciate all
>> feedback that helps us identify ways to maintain and improve our
>> services.
>>
>> Be sure to check the Official Yahoo! Groups Blog for more information
>> and the latest updates about Yahoo! Groups.
>>
>> http://www.ygroupsblog.com/blog/
>>
>> Regards,
>>
>> Naddy
>>
>> Yahoo! Groups Customer Care
>>
>> For assistance with all Yahoo! services, please visit:
>>
>> http://help.yahoo.com/
>>
>> New and Improved Yahoo! Mail - better than ever!
>>
>>
>>
>> Original Message Follows:
>> -------------------------
>>
>> Mail-Id:
>> w12.help.sp1.yahoo.com-/l/us/yahoo/groups/original/ownmod/forms/
>> general.
>> html-1231816755-7008
>>
>> 1. What is your name and Yahoo! ID?
>> ------------------------------------
>> Name: Dan Casali
>>
>> Yahoo! ID: dcasali
>>
>> 2. What is your email address?
>> -------------------------------
>> Email Address: dcasali@cox.net
>>
>> 3. What group are you writing about?
>> -------------------------------------
>> Group Name: fairchildclub
>>
>> Group Path: http://groups.yahoo.com/group/fairchildclub/
>>
>> 4. What is your membership status?
>> -----------------------------------
>> Member Status: Owner/Moderator
>>
>> 5. What is your email client?
>> ------------------------------
>> Email Client: Other
>>
>> 6. Email Headers (optional)
>> ----------------------------
>> Not set by user
>>
>> 7. If needed, do we have permission to enter your account?
>> -----------------------------------------------------------
>> Permission to access account?: Yes
>>
>> 8. What are you writing about?
>> -------------------------------
>> Subject: Groups - Other
>>
>> 9. Enter additional information here:
>> --------------------------------------
>> The Search function on the group Messages web page is returning
>> no
>> results for valid searches; eg. a search for the work
>> "fairchild" (which is ubiquitous in the group) returns
>>
>> We did not find results for "fairchild".
>>
>> You may want to:
>>
>> - Check your spelling.
>> - Try more general words.
>> - Try different words that mean the same thing.
>> - Broaden your search by using fewer words.
>>
>> No error messages are given. The search performs normally but
>> returns no results.
>>
>>
>> "Information Passed In":
>> ------------------------
>> "from_url" : http://help.yahoo.com/l/us/yahoo/groups/original/ownmod/index.html
>> ------------------------
>>
>> While Viewing: http://help.yahoo.com/l/us/yahoo/groups/original/ownmod/index.html
>>
>> Form Name: http://help.yahoo.com/l/us/yahoo/groups/original/ownmod/forms/general.html
>>
>> Yahoo ID: dcasali : Yahoo id from cookie
>>
> "https://amt.yahoo.com/amt/dosearch?.token=kmYeUCWnmBK4qnm6tgcN.Rnl4cBJr
>> 6wdXN6zLBE-"
>>
>>
>> Other ID: http://groups.yahoo.com/group/fairchildclub/ : Other id
>> provided Yahoo id from form
>>
> "https://amt.yahoo.com/amt/dosearch?.token=.p8rTiCnmBK6N.WgTL1p2wYsh9X1H
>> FbAhkvlJEDcnFssD6mFahGxl5wGKBhE_cpJySi.Ya6vcTyhmwc4up.8AToE"
>>
>>
>> Machine: Apple
>>
>> OS: MacOSX
>>
>> Browser: Firefox 3.0
>>
>> REMOTE_ADDR: 68.105.221.96
>>
>> REMOTE_HOST: ip68-105-221-96.sv.om.cox.net
>>
>> Date Originated: Monday January 12, 2009 - 19:19:15
>>
>> -------
>>
>
> Dan Casali
> MacWizard
> Box 1286 Ketchum, ID 83340
> 208.726.5120
>
>